Didn't even have my appointment, as they text me a few hours before saying that they had booked me in on someone's day so I would have to reschedule. I wasn't offered a different time or anything, so ended up having to go elsewhere! I understand that mistakes happen, but they didn't do much in the way of trying to fix it
Very loud music playing and not much care taken by hairdressers to make sure experience was good. Also they charged me more than the price given on Treatwell that I reserved with.