Great communication with the salon before the appointment time as I left a message regarding the length and thickness of my hair at booking. Upon arrival it was really welcoming and I was seated quickly I had time for a chat about what I wanted and was given a drink before wash and conditioning treatment. Toni was excellent experience professional she worked with my hair not against it. She showed me what products I should use and to do to recreate my look. I am over the moon love it Thanks
Had a lovely experience and explained what was happening at each stage and made sense of the process. Love my hair now and would definitely return again. Antonia was so lovely and did such a great job
I was shouted down by a rude lady as soon as I arrived for me choosing the wrong hair length (a quiet word explanation would have been acceptable) I was going to pay the £6 shortfall but I was whisked away to have my hair washed in cold water. I was then given a rough dry and then my hair curled with straighteners. Paying for a blow dry you expect a correct blow dry. To be honest they treat Treatwell customers not very WELL at all. Why they are on treatwell is a mystery. She demanded the £6.