Unfortunately the salon was running very late due to staff sickness but no one called to mention this so had to wait 1 hour 20 mins to start. Overall atmosphere was chaos and not a relaxing experience. Very difficult conversation with my stylist who couldn’t really grasp what I wanted so wasn’t confident I’d love the end result. Colour came out ok but cut wasn’t at all like the picture I’d shown or we had talk about - won’t be going back