The services I received last week were bad. I had to wait for 20 minutes, then all the services, wash, cut and dry, were provided in rush. I have been Gusto's client for 3 years and this was the worst haircut I have had here. The receptionist was nice and offered me a free conditioning treatment for the next visit. However, nothing can fix a bad haircut! I would definitely avoid the hairdresser that did my hair that day. So disappointed!