The place was undergoing a refurb, so the waxing room wasn't nice at all. It was dusty and dirty, they should close it if they are going to do it up.
Also the waxing was not very good, I have huge patches of hair still there and couldn't see them when I was in the room as the light was so bad.
The staff were really lovely, very welcoming and even offered wine. The wax room itself was a bit small and untidy, could do with a clean. The wax was good but a few hairs missed. Overall a good experience though.
The wax itself was fine, as lycon is generally closest thing to pain free, however the staff was questionable. I got asked the same three questions twice during my 10min wax..like it shouldn't be hard to listen to your client in front of you. Then when I left, I got a call 10mins after asking where I was, and I said that I had already gone in for the wax - they thought I was late and wondering where I was...?? So that seemed really disorganised. The renovations they are about to do though looks good - just get your staff to be a bit more attentive.