H&M Hair & Beauty Salon Reviews

664 Mansfield Road, Sherwood, Nottingham, NG5 2GA

Check availability and book online

Reviews are written by customers after their visit.

4.9
2936 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Rough area. Rough shop. Rough staff. Eyelash tint went in eyes and burned. Staff are overworked and do not get regular breaks. Rolling eyes. Poker faced. Non English speaking staff. Poor decor and ambience e.g. zebra printed fabrics, dance music on during waxing, poor paint work in revolting colours. When I booked a chemical peel they could not explain the procedure to me. I cancelled it and booked gel nails, waxing and eyelash tint. If you want a very very cheap salon then go for it. It is however revolting. The lady who did my gel nails was sweet.
Efficient use of time and the finish was beautiful!
Great value for money!
I am so disappointed of all the experience in this salon. I am doing a colour washing and colouring on that day. The barber seem not understand English and always need someone translated what was I saying. It was very annoying that I cannot talking to her directly and she doesn't know what I want. At the beginning I wish to dye in sliver and they explain so much that why I cannot do it. But I know I can do it because my stylist in Hong Kong told me and I just don't want to damaged all my hair at that time. I just don't want to argue with a person who is not knowing how to speak English. So I change it into rose gold and give a picture for her reference. I got black(new hair) on the top, brown(dye before) on the middle and blond(highlighted but already lost the colour)on the bottom. I prefer it will be deep brown on the top and highlighted rose gold on the bottom but she just do the highlight directly. When she doing the highlight I asked her will it be dye all in black later on and she said yes. ( Actually the barber cannot understand what I am saying but she found someone to translate it and the translator said yes) During the dying, I feel like living in hell! The barber just spread the colour on my scalp and hair. The chemical make me so painful! and I still need to wait for half an hour!! After I finished all the colouring I just want to cry in front of the mirror! There are nothing changed of my top and middle hair! They are still black and brown! Just like I spend so much money for nothing! And the bottom become purple red. That's the most disgusting colour I ever had in my life! It looks like fake hair. She asked me if I am satisfied or not I can only tell her I prefer much more lighter because nothing can be changed at that time and I do not want to sit in there for five more hours. I am very disappointed that I spent 69 pounds for a weirded style and all my friends said I just did nothing! I cannot believe that this salon got so many good review on Treatwell and I feel like deceived Please do not go to this salon anymore or it will be your nightmare in your life!
Great value for money. Highly recommend