Very friendly, welcoming & professional staff & very bright, clean & tidy shop. They offered me a drink twice & gave me magazines to read whilst doing my hair (wash & blow dry). She washed my hair very thoroughly & styled my hair very nicely/well, the curls stayed in all week! I had a late appt (6.20pm) which was good as I was going out that evening (all hairdressers seem to close early on a Saturday)! They gave me a loyalty card & I will definitely be back as good value for money & near where I live!