Staff were polite and I was assisted quickly. I needed nail removal plus manicure and realised that the price I paid through Treatwell was normal their price not special deal as website suggested. My main concern is that they filed my nails down alot with the electric files, one got so hot it hurt and left a mark on my nail. My nails are now splitting. The actual manicure looked nice but was chipped in less that 24hrs. I won't return.