Good massage, but environment and professionalism let it down.
Pros: good deep tissue massage that worked out a good few knots.
Cons: therapist didn't introduce herself
-the salon is hard to access on weekends as you have to use a back door to the building, but you aren't told this in advance
-no time between clients: as soon as the massage was over, the bright ceiling lights were turned back on and I felt rushed in changing and leaving because the next people were coming in - not relaxing!
Therapist did not ask anything about my injuries/pressure, massage was fair, however if the Therapist held a conversation about my health/notes written down during the consultation she would have been alittle more aware.
Was unable to relax fully.
Glass chippings found on windowsill where I was asked to fold my clothes and also found on the floor.
I would not recommend this practice to anyone.
Had my first massage at HBA on Saturday and im wondering why I waited so long, Toni was very professional and polite and explained what was going to happen before the treatment started and made me feel comfortable, will definitely be booking another visit soon.