Gerry is a lovely person, but the T-zone highlights he did look awful -- super patchy and spagetti-like. I'll need to go to another salon to get them evened out. I was also surprised he didn't offer to tone the hair and instead just used purple shampoo.
The cleanliness is also not up to standard - no sanitisation of tools or surfaces and I was not offered hand sanitiser when I arrived.
Was very surprised at the level of service given the high ratings - really would not recommend.
It started out pretty well, I showed a picture of what I wanted and discussed in detail what result I was after. I thought Gerry understood as he nodded along and didn't raise any concerns. However, after the colour was done, I realised that instead of a balayage I left with a head full of stripy highlights that still look yellow and do not match the rest of my hair. I have since had to spend another £26 to purchase a purple hair mask to get rid of the yellowness of the hair. V disappointing.
I had a bit of balayage and some highlights, going from mousy dark blonde/light brown right up to bright blonde. I have waited a few weeks to see how the colour settled in, and can confirm it looks fantastic. Gerry is really skilled and loves his job, and it shows! Will be coming back.