Haircut is awesome but I didn't like that I had to wait 45min extra before she actually started to cut my hair. I could have used that time more wisely than sitting at waiting room's chair.
Haircut and staff lovely, cute little waiting room was nice touch. However I waited over an hour to be seen and noone kept me updated how much longer I might need to wait. Hairdresser offered me a free conditioning voucher to make up for it which I gladly accepted :)