It's the second time I visit them for a haircut, and very likely will repeat. They listen to what you want to be done and ask all the way if you like how it's going. I generally like a bit more of initiative from my hairdresser but they offer very good value.
Didn't actually get my appointment as the salon was shut on the day I had booked (it being bank holiday). I did get a text to tell me from the salon but it was very poorly worded (and not in proper english) which disappointed me.