Although it might lack some customer experience quirks, I think Pamela made due with what she had. Initially there was no music which I felt it was quite strange but she remembered to turn it on after a while. The manicure went well and the pedicure was very quick, although it wasn'tvery practical to have the UV device on her lap while she was also treating my foot. She was thorough and quiet, which I personally prefer. Will come again!