I absolutely love this place. I've honestly had my hair done all over London, I'm rarely loyal to hairdresser. This place, however, is a place to be loyal too. They really listen and want to know what you want, you can just tell that all the staff know what they are doing. I've got a lot of thick hair and I like it a particular shade of blonde (not ashy but now yellow, and quite pearly) and they always perform. Not only that, they are super friendly. I'm glad I've found a hairdresser I can call my local.