Hair Lab & House Of Beauty Reviews

1A Sherbourne Arcade, , Lower Precinct Shopping Centre,, Coventry, CV1 1DN

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Reviews are written by customers after their visit.

4.1
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Written by our customers, so you know what to expect at each and every venue.
My hair looks AMAZING!! Had my hair coloured. Staff were very friendly and had great personality. They always keep you busy by talking to you. The salon looks neat,tidy and organised. I recommend this and it definitely deserves a 5 star.
Not busy at all, the boy Will who did my hair was nice however made my hair orange rather than subtle blonde as asked for. Missing a lot of stock e.g.: no gloves when dying my hair. Very unprofessional atmosphere. When I first arrived, I had to wait 30 mins for Will to cut a gentlemans hair even though he came after me as they are so short staffed. Was told that one staff member had even quit the week before, that I am not suprised to hear. It also said it would take 2.5 hours to get highlights but I was there for 3.5 hours and then told I had to pay extra for additional things. Then to be told it's cash only, they should specify that on the website.
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Friendly, quality hairdressers, very happy with the service!
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Can't thank Beth enough for my colour and cut. What a lovely talented lady. I will be back again!
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It was slightly hard to find, but i got a good welcome when i arrived and offered a drink, it was a little cold inside and there were mobile heaters being moved around and I was offered a blanket, hopefully that gets sorted out soon! Will who cut my hair was great and i love it!
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