the girls were nice. did a lovely job on the cut but the baylage went Wong they made e good effort to fix it. I had to redye some of my hair 3 or 4 times and ended up spending 3 and a half hours in there. . would have left a bleached line on the back of my head only for I insisted to get rid of it. I have a dry scalp and multiple washes and dying became very itchy. still ended up paying 140 pounds.