I went for a wash and a cut so it was an extremely quick service and I wasn't in there for long. The head massage was very short and could have lasted longer - it usually does - and more time could have been taken over the cut. But overall I was satisfied with the service.
Very quick appointment, not many questions asked on how I wanted the cut, which was slightly worrying, however, after explaining what I was there for I came out with a really nice new hair cut.