The salon itself is quite shabby - quite messy and the once white chairs are now marked/stained. I was seated straight away and had a lovely head massage during the wash, but the cut itself was pretty basic. I always have a very simple cut - all one length - but no one has simply combed my hair down and cut it all in one go without working in sections in years. It genuinely took all of 5 minutes. She dried my hair straight but it was completely flat with no volume or movement, and again it took about 10 minutes. I was in and out in 20 minutes and don’t think it was worth the money for such a basic treatment.