Attentive friendly staff, managed to squeeze me in earlier than booked. Wash was good, she was knowledgeable about cut and as I find haircuts nerve wracking she checked with me before she cut large sections to see if I was ok with it which was nice. The dry was a rough dry then finished with a brush- because of this, the next day I woke up and my hair was really messy. I assume if you book for an actual blow dry it holds better. I wasn't going anywhere after so it didn't matter to me. Really good value.