ExtremeIy unprofessional!! I showed up for my haircut only to be told the only hairdresser present has been overbooked and is already busy with 2 customers at the same time, his book has been taken so he can't even see his appointmentsm and he will be busy till the end of the day. I had no choice but to leave disappointed. Waste of time!
Unprofessional. Arrived at venue 10:55 for 11:00 appointment, staff member arrived at 11 needing to open venue. Staff member cutting my hair did not introduce themselves or offer a drink. Asked me what I wanted doing, I replied that I wanted minimal off my length and trimming of layers. I was abruptly told that I was being misleading and should consider what I say. I found this offensive, rude and extremely unprofessional. I wanted to leave at this point but had already paid for the haircut. The haircut and blow dry was good but I was overwhelmed by the behaviour of the staff member. Would suggest staff need training in professionalism.
Oh. My. God. I have dark blonde hair and asked for highlights that were "not too bright". Emerged looking like BARBIE. The hairdresser was decent enough to let me return the following day to see if she could rectify the error, but I remain an appalling shade of strawberry blonde. FML.