Worst hair appointment I have ever had! I have been so distressed and crying from it. At first I had to wait 45 mins for Wanessa. Once in the chair, I explained what I wanted which was a simple full head of highlights, which I get every 2 months but due to lockdown my darker blonde roots had grown out.She did not do a full head and instead done parts and went ahead and bleached the rest of my head with out asking. It came out an awful bleach yellow block colour, damaging my hair completly.AVOID