Waxing was fine. Unhappy about facial. Facial was booked for 10am and this was confirmed on email for 10am. App then said 10.30am. Which I thought was fine. But hen had to wait around 30mins until they did my facial so it was around 11am until they did the facial and she finished it in half an hpur. So i paid for an hour's treatment but facial lastedd 30 mins. Not happy and so not worth it!