Have been coming here to get mine and my 2 daughters hair cut for a little while now. My daughters love coming to see Charlotte, she is really wonderful with them. They feel like their opinions about their hair are listened to, and feel like princesses after their cuts. My hair cut is always on point, and what I've asked for. I suffer with some bald patches due to alopecia, and the cut and style is always considerate of this. Highly recommend!