Fiona cut my 5-year old's hair. She was fast and seemed very experienced (even gave us some advice). We were in and out of the salon in less than 15 minutes, and she gave a lollipop to my child at the end. The haircut itself was good. The only reason I am taking one star off is that, even though is was a dry haircut, my child left the salon with moist hair; I was expecting a quick blow dry given that it was cold outside.