My kid is bit shy and it is difficult to get his hair cut but at Hairtopia he was busy watching peppa pig in his black kid's car (acting as a chair) and his haircut was done in no time. Fiona is quite pleasant and my kid liked her and listened to her. He was very happy to get a lolipop after his haircut. The haircut was also great and he was transformed quickly from toddler to school ready kid in no time.