Definitely not a 'salon' experience - no kitchen facilities so not able to even provide you with a glass of water. I arrived on time to my appointment but had to wait 45 minutes for my appointment. Staff were nice and the haircut was good enough. Good value as I had £10 off (£27), definitely not worth paying full price for.
Colourist did not understand what I wanted so unhappy with the colour overall. Also, a heated argument broke out between two staff members while I was there.
Lekita did my brown to blonde balayage and I absolutely love it! I usually hate having my haircut but I even love the way it was cut, exactly what I'd asked for. Really friendly staff too. Would definitely recommend.