Halo London Reviews
28 New Row, Covent Garden, London, WC2N 4LA
Check availability and book onlineReviews are written by customers after their visit.
764 reviews
Came to this salon based on all of the fantastic reviews you see here. Have no idea what went wrong. Walked in, waited. Intern washed my hair with almost-cold water, no head massage, nothing. Seemed surprised at the knowledge that not everyone has straight, fine hair and asked, "Is your hair always this knotted?". Felt humiliated. Went upstairs to receive cut and blow-dry from stylist. Asked me what I wanted, proceeded to tell me what she thought. Asked for an inch off, got 2.5 inches off. Asked for layers, got a straight chop. Asked for shaping around the face to lighten the weight of it up, she disagreed and cut it almost straight across the front. Asked for light curls, got flick ends. Just odd. I don't know what happened. I seriously never care about haircuts because I have such curly big hair so can rarely tell the difference anyway! But this made me feel so weird and upset.
On top of all that, they made me STAND while my hair was cut. I expressed my discomfort at standing in the middle of the salon like a showpiece, to which they said "the is how every salon in London does it". In all my life - and even four haircuts in London this year - I have NEVER been made to stand! Felt awfully humiliated. As I left she told me to make sure I wrote a good review. Never felt such bad energy in a salon. Wanted to cry! So surprised at this given the amazing reviews. Might have just been a bad day for them….! Won't be going back.
Great haircut from Stacey and exactly what I asked for. Will be going back and glad j went there.
Really enjoyed my visit, very welcoming team and Andrea was fantastic. I would definitely recommend Halo and I'll be be back! Thank you!
It has been a while since I wanted to straighten up my hair for a change. I have super curly hair over the shoulder and I have to admit that it's not always easy to find someone willing to patiently spend sometime on it as the Halo staff did. Stacey happily greeted me on my arrival ('Nothing better than a challenge on a Saturday afternoon!'), asked me what I was looking for and in less then an our I was out from the saloon with sleek and smooth hair. If you have curly hair, then Stacey is the guy.
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