Happi's Hair & Beauty

122 Horns Road, Newbury Park, Ilford, London, IG2 6BL

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3.7
11 reviews

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Written by our customers, so you know what to expect at each and every venue.
The owner is extremely rude and the salon is very cheap and tacky looking. After 5 minutes of me standing by the door waiting the owner finally emerged from the back room only to tell me that I didn’t have an appointment and that I must be at the wrong place without even checking a computer or diary. She told me that her husband had cancelled the Treatwell account but couldn’t give me an answer when I asked how I was able to make the booking which I showed her on my phone. She then said that she would do my nails but only if I cancelled the booking first (even though I’d opted to pay at the salon so it made no difference) but because it was already 10mins into my appointment time there was no option to cancel the booking. The owner said she would call her husband but then proceeded to thread another woman’s eyebrows (who had not booked and had walked in after me) absolutely appalling customer service. I left 5 minutes later after being completely ignored. A complete waste of my time. The venue itself is stuffy, extremely cramped, dirty and a mess. Definitely a place to avoid.
Arrived at Happis, staff seemed nice enough and was offered a drink. At first was reasonably impressed and was seemed to be going well. Next up, my blonde highlights. the owner kept insisting that I go for a more expensive treatment, upping the price every minute, really pressuring you to pay more and more. I felt obviously uncomfortable and had to give a polite 'no'. Then the pressuring stopped and then proceeded to give me the worst highlights I have ever received as she knew wasn't going to get any more money from me. My hair wasn't in tip top condition but the salon has absolutely destroyed it, even though they hardly touched it. The owner then spoke in her own language to the assistant. I'm guessing she told her assistant to give me an absolutely awful blow dry, because there was no brush, no attempt at styling, literally just blowing my hair dry, I'd probably have to pay more for them to use a brush! Really not please by my experience. Not recommended unless you like to be pressured out of money and you fancy having terrible hair.
Excellent service and great value for money.
My hair looks amazing and my eye brows are perfect. The salon is lovely, and the staff are very sweet. I will definitely be coming back soon. Thank you so much
Not the best gels- cuticles weren’t pushed backed and started cracking after 3 days!
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About

Happi's Hair & Beauty
122 Horns Road
Newbury Park
Ilford
London
IG2 6BL

Newbury, Ilford is home to a ladies only salon, known as Happi's Hair & Beauty. They cover a spectrum of treatments from haircutting and colouring, waxing, nail care, facials and massages all under one roof.

Opened in the summer of 2018, the salon is spacious with a warm and inviting ambience. Having completed their training at the renowned Guild of Beauty Therapists, it's safe to say these ladies have a talent for all things hair and beauty related. The venue is perfectly set up for whatever treatment you desire, with pedicure chairs, private treatment rooms and brands such as Dermalogica, Lycon and OPI.

Take advantage of free parking outside or close by at Aldi, Newbury Park station is also within a 9-minute walk. Take some time out and let these friendly and professional ladies take care of your hair and beauty needs.

MonMonday
11:00AM7:00PM
TueTuesday
10:00AM7:00PM
WedWednesday
10:00AM7:00PM
ThuThursday
10:00AM7:00PM
FriFriday
10:00AM7:00PM
SatSaturday
10:00AM7:00PM
SunSunday
11:00AM7:00PM