Happy Nails Reviews
123 Woolwich Road, Greenwich, London, SE10 0RF
Check availability and book onlineReviews are written by customers after their visit.
1092 reviews
Overall really good, a couple of imperfections but nothing noticeable to other people
Treatment by Tina•
Nail RefillShow all…
Loved my nails, always the best experience when I go there. The price is affordable.
Treatment by Tina•
Gel Nails ManicureShow all…
lovely staff, thank you so much Alice for making my day and my nails amazing.
Hard Gel Extensions & Overlays
Basic but did a really good job and lovely staff.
Treatment by Tina•Manicure
I have always loved coming here. Great quality and price and I have been coming here a number of months now to get my acrylics and toes done. However for the first time I paid through the Treatwell app and the staff were adamant I had not paid. Both staff members I had not seen on previous visits so I don’t think they knew how it worked. It got to the point where they carried on my services but I was made to feel uncomfortable and had to pay again. I even showed them the receipt on the treatwell app as well as my bank account proving the payment had left. It wasn’t until the end of the appointment they realised it was there mistake and was made to feel uncomfortable throughout the whole process. I would just suggest that management support staff on the process of how treatwell works, as well as customer service skills on how to treat customers In these situations. I honestly felt like They was thinking I was trying to get my appt for free which was totally not the case.
Fortunately this will not stop me coming to the salon for future treatments as I know it was a mistake but I think the whole situation could have been handled better. Maybe having someone a bit more senior on the day as well as a junior rather than two junior members of staff. The rest of the team are fab and make you feel like a princess when you are getting treated! I would just like to point this out as a learning curve as I know if I was a new customer and the above situation happened - I would not be visiting again.
Treatment by Tina•
Nail RefillShow all…
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