The nails came off okay but the colour of the manicure was strange (as if the polish had either gone off or was a really cheap brand). It was supposed to be a deep purple but after 5 coats it came out as lilac. I disliked it so much that I had them taken off and re-done elsewhere, but because there were 7 coats in total, the other salon couldn't get them off using acetone foils. I ended up having to have them filed off. My natural nails are now totally ruined!
Shop was closed still upon arrival for 9:30am appointment. One staff member showed up after 10 minutes of waiting. By that time there were three of us waiting with 9:30am appointments booked. Further staff didn't arrive until 10:00, leaving us waiting for service. Would have left, but Treatwell requires payment in advance so would have lost my money. This is the third time this has happened. Shellac manicure is really good (long lasting and even), but not worth the hassle as outlined above.