Happy Nails Reviews
123 Woolwich Road, Greenwich, London, SE10 0RF
Check availability and book onlineReviews are written by customers after their visit.
1092 reviews
Had infills done and as usual they were perfect!
Treatment by Tina•
Hard Gel Extensions & OverlaysShow all…
Once I arrived, the lady who greeted me was not aware of the fact I had purchased on treatwell, after showing her I had purchased a refill, she began to remove my nails. I flagged this up to the new male employee and there was a lot of conversation in their native language, it was clear they were frustrated and it was clearly aimed at me. Other customers were looking at me and it was quite discomforting. The new male employee was very understanding and helpful and told me not to worry. Once my nails were done the manager came and said it was a mistake and they are willing not to charge me for taking my nails off and putting them on again. I of course didn't expect to be charged as I assumed they would have checked what I had ordered once I arrived. I felt that they were very unprepared with my treatwell booking and the whole process took almost 3 hours due to this when in reality it was predicted to be an hour maximum. The male employee salvaged my impression of the shop as a whole but I will not be going back there in the future.
Treatment by Tina•
PedicureShow all…
Went down with my sister in law to get our nails done. We both had the spa pedicure and a manicure. The lady that did my nails was really good but they rushed my nails towards the end as they started to get busier in the shop. The guy doing my sister in laws nails was very inexperienced and chopped all her nails off which I was not happy about considering I took her there as a treat.
Gel Nails PedicureShow all…
Didn't communicate properly the costs and let me know any additional costs. Didn't want to adhere to the prices they stated on Treatwell. I was not informed about extras until it was time to pay. No clarity about prices at all.
There was no prioritisation for people who booked appointments. I was told to come back an hour later after my nails were done after I had already booked an appointment to do both nails and feet.
Absolute shambles.
Won't ever go back again neither will I be recommending.
Treatment by Tina•
PedicureShow all…
Contact
Discover
© 2024 Treatwell Limited
d3acb5e6-926e-434b-b3b7-b036c2a9d1b7