I think the person giving the massage this time was a trainee or new...it was supposed to be a deep tissue massage, but she seemed to use her hand in a flat/sliding position for a lot of the massage, not really getting into the muscles or using her fingers much. This made it feel more like a Swedish massage to me, even though she did use pressure. People who like Swedish or aromatherapy massage would probably have been fine with it, but for deep tissue I think you need to get into the muscles in order to feel like something's happening. The venue is really nice though, and the staff are very friendly. All other treatments I have had there have been good.
When I got to my appointment the venue were not aware of my booking and so I was not able to receive my massage and have had to book in for 2 weeks time there I was not very happy. The girl at the venue was very helpful however and I did receive a half hour complimentary back massage for my trouble which was very fair of them however I was very disappointed I didn't get what i had paid for.
The staff are so welcoming and ready to help you with your needs, whether it's a glass of water or massage pressure. I'm looking forward to coming back in future