Harps Hair & Beauty Salon Reviews
180 Normanton Road, Derby, DE23 6UX
Check availability and book onlineReviews are written by customers after their visit.
62 reviews
Unpleasant environment. Very disorganised , confused with an appointments. I've been there twice, both times I didn't get treatment I was looking for. Very uncomfortable chair to sit on for 2 hours. Seems like they bought it from Ikea for £4. Very noisy in the salon. Owner constantly arguing with staff or customers. They don't accept cards and force you to leave your belongings while you get a cash from cash machine. Girls do very good job with nails. It's a big shame, but I won't go back because of owner and her business structure.
Other Nail Extensions & Overlays
Owner is all over the place and try to be involved in everything. This puts pressure on staff and clients. But lady who does nails is extremely professional and really nice person. She did absolutely amazing job. Thank you.
Treatment by Harp•Manicure
Bit hard to find but overall I loved the original ur come of the henna designs
Treatment by Harp•Henna Designs and Tattoos
I was really unimpressed, the salon was having building work done so everything was covered in dirt. The owner had her child kicking a football inside so it was noisy and not relaxing. The treatment room was tiny, with no space for the therapist to move around the bed so she did the entire massage from one side, resulting in uneven pressure. The salon was cold and the therapist conducted the massage with me entirely uncovered, I've been for many massages before and this has never happened. There was no music until halfway though when the owner gave the therapist her phone with some 'spa music' loaded off youtube on, but she kept recieving cals so this would jump to a shrill ringtone! She also interrupted the session and Im lay on the bed totally unclothed and uncovered other than my knickers at this point!
To top it off, by booking on Treatwell I paid £25, had I booked in the salon it would have cost £15! I would seriously not recommend this salon.
Treatment by Harp•Swedish Massage
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