Very average haircut for the price. I explained what I wanted, but I feel that the stylist did not give me this. She was also very heavy handed and it was painful at times. My hair smelt burnt after she styled it. Quite disappointing.
Second haircut here and Lucy once again understood exactly what I wanted and did it beautifully. Also treated myself to an extra treatment in the hair wash, and my hair feels lovely! Thank you HM, will be back :)