I had my hair cut by Lauren yesterday. The head massage was uncomfortable rather than enjoyable. Overall the cut and blow dry was rather disappointing - I was in and out in 25 minutes and she seemed to not realise that I had ears or in fact a scalp when she was brushing my hair. I was generally really disappointed in the service and attention to detail in the salon. I've been to other headmasters salons lots of times and have been very impressed but I certainly wouldn't return to this one.
Really love this hair salon and the £15 conditioning treatment that comes as an extra option is worth every penny! My hair is so soft and silky for at least 6 washes afterwards