Disorganised, they wanted to prioritise a client who was running late (and who never even showed up), asked if I could come 45 minutes later, I asked how someone else running late was my problem and they had no explanation and NO APOLOGY. Really unprofessional.
Booked a quick blow dry for an event. My hairdresser was immediately trying to cross sell me several different products/services, saying my roots were showing and hair was dry and needed a treatment. Made me feel rubbish about myself before the event