I arrived on time and I was told that I will need to wait for 15 minutes. I agreed to come back after 20 and when I arrived I had to wait another 20 minutes before I got my hair cut.
Using TreatWell was very useful in the past to book appointments during my lunch break, but this experience added unnecessary stress.
I would recommend that the salon calls their customers when they need to postpone their appointments. Sometimes it is easier to cancel than wait.
No issues at all, got tea and water on arrival. A bit of a wait initially at my appointment time but once we got started it was an enjoyable experience. Valarie was chatty and helped me make decisions about my hair.