I was really impressed with my visit to this salon a couple of weeks ago.
The stylist was attentive and described how best to cut my hair to restore its natural shine and condition. She recommended nice Kerastase products and used them on my hair during the wash.
I loved the blow dry, and for once, loved the cut from day 1. Two weeks later, my hair still looks so fresh and the cut has settled beautifully.
The only downside to the perfect experience was that I was charged twice for the haircut. However, Holly in their head office was extremely efficient in organizing the refund which I had to go back in for. The staff were extremely apologetic for the oversight, which didn't really bother me to be honest.
I will certainly go back and visit Amy, as she did a great job giving haircare advice and cutting my hair.
Thank you :)
My Stylist was great, and gave me some great advise about my hair and what cut would work best for me. I would definitely see him again. The online deal I got was well worth the money.
they could not do the booking at the time I asked for due to a computer error- this was the second time this happened in this salon. I was asked to come in later but that did not suit- they relocated me to the mayfair salon for a slightly later time. They were also running behind and I didn't get into the basin until 20 minutes after booking. I highlighted that I was in a rush so the stylist did very well and dryed my hair quickly but whole booking situation quite frustrating as I had paid upfront.
my initial booking was changed which was very irritating indeed as i only booked this location due to the time slot being available. When i did manage to visit i had a lovely time, very relaxing, attentive staff and a nice hair cut.