Had Jay not Tevae.
Was late 10 mins and Jay offered to see me. I was not given a choice, which I would have preferred.
Counsultation very rushed and I did not appreciate him saying repeatedly that I am anxious when I was completely calm and simply stating how I wanted my cut. If anything, he was anxious.
He washed my hair without putting a towel around my neck. When I told him I needed a towel as my neck and shirt were wet he said I have almost finished.
Cut was not what I wanted. Unpleasant.
Had a last-min booking for a ladies wash, cut and blowdry. I arrived early and was welcomed with a drink and invited to the chair until my appointment time. The wash was great with a nice head massage - I felt uncomfortable when asked where I'd last had my hair cut without any follow-up as to why it was being asked - made me feel like there was a big problem with my hair post-wash. Stylist was happy to show me blow-drying techniques to help with home styling which was great.