Headmasters Putney Reviews

34 Putney High Street, Putney, London, SW15 1SQ

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Reviews are written by customers after their visit.

4.5
156 reviews

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Written by our customers, so you know what to expect at each and every venue.
Always been very happy with any haircut I've had at headmasters. I have incredibly long, thick and curly hair and they know just how to cut it. Despite moving to Scotland, I still have my haircut at headmasters in London.
My appointment ended up being pushed back by 30 min after two phone calls. One of which was when I was round the corner, 10 min before I was due in asking me to come in 2h45 later as my stylist was running late. I said I could not do this as I had plans for after my appointment. The lady on the phone was very short with me considering it was them messing me around. On arrival I was seated, then my stylist came and told me it would be another 35 min wait. She was apologetic, but I said I could not wait that long. The other lady who I can only assume was a more senior stylist was very rude saying I couldn't be refunded as I purchased on Treatwell and it would only be 20 min and basically told the other stylist to hurry up in front of me. Eventually I agreed to wait if it were only 20 min but reminded them I was already half an hour behind when I should have been seen and my had been moved twice. In all fairness it was only 20 min, but my hair was washed before my consultation meaning the stylist hadn't seen my hair properly before it was wet and she was starting to cut it. It has been cut quite a bit shorter than I asked, but she did do a lovely blow dry. The stylist who cut my hair was really nice and apologised multiple times for my wait. I understand sometimes these things happen, but I felt that the other staff were not particularly polite in handling it. To top everything off I said goodbye and thank you to the staff on the desk as I left and not one of them (there were 4) bothered to acknowledge me. Needless to say I won't be returning.
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Nice haircut and blow dry although the head massage was forgottem
Fabulous blow dry! 100% recommend!
Lovely staff, clean and relaxing.
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