My appointment was great but when I arrived they did not have any details of my appointment. I had the paper that it was confirmed , and they took me but had no details from you.
There was a mix up with the booking system and they went out of their way to sort out the issue and make sure that I got my blow dry and didn't feel rushed at all - it was excellent.
All the staff were really lovely and welcoming. Scarlett washed and cut my hair and she was so lovely and understood exactly what I wanted. She had some great recommendations for frizz treatment, and the head massage was divine! All safety protocols were followed, and I felt really safe and comfortable