Headmasters West Hampstead Reviews

220 West End Lane, West Hampstead, London, NW6 1UU

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Reviews are written by customers after their visit.

4.6
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Written by our customers, so you know what to expect at each and every venue.
It’s a very good cut and shape. However I think maybe the salon should train some of the staff about being sensitive with clients. I have a thyroid condition which means my hair is very dry and damaged despite having many treatments. The hairdresser just kept saying my hair was dry and damaged in a very cold and unfriendly manner. This was also in front of other customers and staff. It was very embarrassing!
I had a great appointment with Nikki, the result being my hair looks healthy and even looks great when I blow dried it myself. Very impressed.
Marco is a true professional - very passionate about doing a great job & getting it right. Always checking in to ensure I’m happy with direction!!!! Which is refreshing
Didn’t dye my hair the colour I asked for, we discussed that I wanted a darker colour and I showed several photos, I specifically asked whether it would be noticeably different and she said yes. However once we were drying my hair there was no obvious colour change and hairdresser said she didn’t want to go too dark when it was clear I wasn’t happy. I would rather have had a conversation if that was her plan and not wasted £100 on hair that now looks the same.
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