Sandra was exceptionally helpful and considerate of my needs for the haircut. I did not bring a picture to show and was wary of too much being cut off, especially with shrinkage on curly hair and this being my first visit to this salon, but just from speaking to me she knew exactly the cut I had in mind and left the perfect length. The whole time I felt as though I was in the safe hands of an experienced professional. My hair has never looked this good!