Well, I paid in advance to these guys and due to feelling sick I couldn't go. I emailed several hours befor my appointment asking if possible to postpone but never got any reply..even just to tell me it cannot happen. My appointment was a 10min threading by the way. I am very disappointed not having received any reply back. I won't book with them again.
The staff were very friendly and loved the service. Very happy with the colour. The only downfall was the price - I had paid £70 for my roots and then they asked for an added £25 for the trim which I hadn't been informed of. Luckily I didn't have to pay this having pointed out that I was not informed, but I still feel it's very expensive. Can't knock the service though!
Best keratin treatment ever (& I've had a few over the past 5 years). Will surely keep coming back!
Lisa is amazing, couldn't recommend her highy enough...