Great haircut and blow dry at Headquartez. I booked the wrong appointment and rang up the day before to change and they were very accommodating even at short notice. The massage chair and head massage during the hair wash was a nice surprise!
The staff were all very polite but the woman who did my hair was another example of hairdressers who aren't used to blonde/fine hair; I said repeatedly (and politely!) that if you do a curly blow dry on a pasty white girl's hair, you have to make the curls tight or they will drop straight away. Literally 10 mins after stepping outside my hair looked like I'd just rolled out of bed. Really annoyed, I had a special occasion that day and knew for a fact there was no way this girl could fix my hair on time so I just said thanks, bye and didn't leave a tip (for one of the first times in my adult life). It was just so crap. My little sister could have done a way better job and she's a teenager with no hairdressing experience, just a bit of common sense!!! The man who was obviously running the place tried to tell her that clipping the curls after blowdrying might work on South American hair cos it's thick, but it wasnt likely to work on white hair and she basically just ignored him. I definitely won't be going back; I don't think places like this should feature on a website which promotes itself as selling a luxury product.
Friendly staff and very welcoming.
1. Hair wash was fantastic - Excellent head massage!!!, Also chair also massaged my back....Awesome!!!
2. Blow drying was average.
3. Straightening was okay. Hairdresser did not ask what hair style I wanted.
4. Eye brow threading was good.
5. Not sure if I would go back to this hairdresser....Maybe!!!
My hairdresser was great - forgotten his name, but a very chilled bloke from new zealand. Listened to what I wanted, was polite and knew what he was talking about.
Only negative point would be that the person washing my hair was not as fantastic at customer service as the rest of the staff - didn't ask if the temperature was ok, didn't tell me what she was doing etc. But maybe I'm just a bit neurotic!