Health Club & Spa at Brook Mollington Banastre Hotel Reviews
Parkgate Road, Chester, Cheshire, CH1 6NN
Check availability and book onlineReviews are written by customers after their visit.
149 reviews
Really nice staff especially the receptionist who went out of her way to change our room. All the treatment staff lovely as well. The hotel is tired looking and could really do with a refurb. The breakfast wasnt very good eirher, the hot cooked breakfast wasnt nice at all, eggs under cooked and so was bacon!! Evening meal was really good though.
Spent a lovely day with Mum, Sister and Daughter at Brook Mollington. Booked two Mother and Daughter days so refreshments and lunch was included. Having spent an enjoyable hour in the well equipped gym, we had a really lovely lunch. The afternoon then spent enjoying the sauna, pool and our treatments. Disappointed that the steam room and jacuzzi were out of action although in fairness I was warned about the jacuzzi at time of booking. Treatments were fine and all in all we had a lovely day
The staff on reception were excellent, the young girl was very helpful and it was all very well organised. Robes were lovely, clean and very thick. The pool area was clean and a good size pool but they needed a few more loungers. The treatment areas had been nicely decorated and the young therapist was excellent. She was professional, pleasant manner and gave one of the best stone massagers I have had. Lunch was good and plenty of it. The down side was the building it needs up dating.
This was a good package overall but the treatment lasted 20minutes (if that) we were under the impression it should have been 30minutes. However the cream tea and bubbles were lovely as were the hotel and the staff. We were able to use all facilities the steam room is small and the bigger sauna in the ladies was not working as the jacuzzi wasn't either. The rooms are nice breakfast was lovely and staff very friendly and helpful. It is only 5-10 minutes into Chester so a great location. Would visit again.
My husband and i had a spa day . It was absolutely fantastic . The staff were very friendly and the treatments we had were amazing. Even though the Jacuzzi was not in working order we didn't let that get us down. Thank you .
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