Heat Hair Salon London Reviews

315A Brockley Road, Brockley, London, SE4 2QZ

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Reviews are written by customers after their visit.

4.8
789 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really good thanks
I had a very different experience to most on here. From what it sounds like, you should ask for Paula and Peter. I however had Stephanie, and while I brought her specific photos of what I wanted and double checked beforehand to make sure she could achieve as near that exact look as possible, she kept changing it halfway through. When she showed me my hairline I wanted to cry; she said I couldn't have a specific line because of the shape of my natural hairline, however that's not true since I've had this haircut done before by another hairdresser. She said the upkeep would be too much to maintain - but that's for me to decide, not her! I told her I wanted a fringe and then halfway through, when she looked like she wasn't going to do it, I said 'You are going to put the fringe in, right?' To which she replied that it would not suit my face. Consequently, I had to go all the way to my parents' house and get my mum to cut the fringe in to finish the look, and I can tell you for a fact that it looks much better now than when I left the salon - my mum, who is not a hairdresser I might add! I didn't feel listened to, and I'm going to my actual stylist (who knows what she is doing) to get it fixed. Very poor, will not be returning.
Have no idea what the person before is talking about. I have followed Stephanie for a number of years and always had a brilliant hair doo! Would definitely recommend her. Lovely little salon and great staff ! thank you !
Just got a dreadful haircut by Stephanie at Heat. I asked for half an inch off the ends, she cut at least twice that off my hair. She clearly does not know what she is doing. I will never go there again. I advise other to stay away from this awful hairdresser.
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