Heaven Beauty & Hair Edinburgh Reviews
11 Jeffrey Street, City of Edinburgh, Edinburgh, EH1 1DR
Check availability and book onlineReviews are written by customers after their visit.
311 reviews
The girl doing the wax was really kind and made me feel at ease. I had never had a hot wax before so I wasn't aware that it would take as long as it did but it was really thorough. I would definitely visit the salon again for more treatments!!!
Quite a few problems with my booking. Firstly moved to another day and despite me calling to confirm they had no record of my booking or phone call on arrival. Eventually agreed to come back an hour and a half later for the treatment and despite further apologies still had to wait another 15-20 mins on arrival. The acrylics themselves are good but the polish on top is quite blotchy and peeling in places by next day so I plan to repaint. I understand that some problems were outwith the salons control and the staff were apologetic but I wouldn't recommend this salon. I feel you would be better choosing an alternative on the site.
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Relaxing facial. Rachel was friendly and welcoming and also generous with advice and guidance. Quiet shop that i did not know existed, but now i'll go back
Treatment by Joseph Smith
I got a Groupon voucher for acrylic extensions at Cyan so I went down to see if I could get seen there and then. I made my way down to Cyan and was greeted by Jody who seemed to be in quite a foul mood. I thought maybe it was because I had accidentally interrupted an appointment but when I went back to get my nails down her mood didn't change, her demeanour was less than satisfactory and she was quite rude. I attempted to make conversation but was shot down every time. What's more my nails didn't last very long either, a week at most. Safe to say I won't be seeing her again!
Don't let this put you off Cyan all together, the other two girls are really nice, Jody just wasn't pleasant in the slightest.
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