Hebe Hair Salon Reviews

10 Savoy Court, London, WC2R 0EU

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Reviews are written by customers after their visit.

4.7
2899 reviews

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Written by our customers, so you know what to expect at each and every venue.
My experience at Hebe was TERRIBLE. There were so many things my hairdresser Blessings did that were unprofessional and damaging to my natural afro hair. I would not recommend an appointment with Blessings, all the other reviews seem to speak highly of Jacqui, so perhaps I just got the wrong hairdresser. Blessings BRUSHED my afro hair when dry, "as I don't want it curling and get tangled on me" ummm it's natural hair as soon as you add water it will curl, so why damage my hair beforehand?! It was plaited into sections when conditiong. These sections were not undone, even when rinsing the conditioning product out and putting styling product in. The plaits were even blow-dryed a bit! I really hoped this was a new haircare approach but the rest of my visit proved this just to be ineptitude. My hair was over my face for 95% of my visit. It was blown and pulled into all different directions during the blowdry and my scalp felt like it was being hacked at by the comb and dryer. By this stage I wanted to leave but there was no way I could go out in public with hair like that! This is coming from a woman who usually wears her hair in an afro, so is used to big hair. When pressing my hair I would get told off that my head wasn't in the right direction, despite not being told beforehand where it should be positioned. As a result my head was hit by the straightners and I have slight burns on my ear and several sections of my head. Blessings and I never had a discussion to share what I wanted done to my hair, despite me booking a haircut. So when she started cutting my hair after all of the above, I was worried. I tried to let her know that I just wanted a trim, to which she interrupted me and said "put your head down". Despite repeating myself there was no acknowledgement of what I asked for. This is a salon that caters to a variety of hair types, so I don't know if they knew that this approach is not standard or good practice for afro hair. To be completely honest it was humiliating to sit in a salon full of white people looking like an electrocuted Cousin It! Clearly I won't return to Hebe.
Very happy with my haircut - lovely experience!
Pretty decent overall
The salon is nice and happy with my hair but unfortunately the lady that did my hair (I think her name was Blessings) was horrible. Extremely rude and heavy handed so much that my scalp was hurting by the end. Not a relaxing wash my head felt battered, she physically pushed my head back at one point very roughly, she could have just asked me to lean back, kept hitting my head with the hair straightners and burning me, complained that her neck was hurting because I was sitting right. Barely a smile and I’ve just never experienced such rudeness from a hairdresser ever. Also this was after I agreed to come half an hour later as they were running behind. Won’t be going again.
I highly recommend this salon. The staff is really nice, I had a detailed hair consultation with the Afro director which was really re-assuring and I was talked through the whole process as we went along. I will definitely be coming back!