The haircut was great and I am very pleased with the results. I have taken a star away because there was occasional discomfort with handling of my hair and scalp (esp during the wash and blow dry - the brush hitting my scalp).
I feel a bit harsh as the lady was nice but I took in a picture of the hair I wanted and it was a light golden blonde - already the same colour as the lengths of my hair so I just asked for my roots to be mainly done then a refresh on the rest. Firstly I was made to brush my own hair! Then the lady showed me hair strands and said she was going to pick this grey colour? I said that that was too grey and I wanted a more golden colour but she assured me it would not come out like that so I believed her. After everything I was left with grey hair! She didn't even finish blow drying it, she said it was enough dry. So I left with half wet grey hair! I've washed it three times since and I still have grey hair! I'm so upset as I loved my golden blonde hair before and wish I never went.